Tenant Verification Portal FAQ Pricing WhatsApp: +237 678 467 300

Cameroon's Digital Tenant Information & Reference Verification Platform

Know Who You're
Renting To.

Your property is one of your most valuable investments. Before you hand over your keys, review verified tenant information instead of relying on assumptions. SecureRent CMR helps property owners make better-informed rental decisions before signing a tenancy agreement.

Verify My Tenant
✓ Verify your prospective tenant before handing over your keys. Our professional verification process helps landlords feel more confident when considering three, six or twelve month tenancy agreements.
Peaceful Landlord
System Verified: Verification System Active
Secure Data Processing
Registered Enterprise (RCCM)
Tenant Data Encrypted Securely
Built with Privacy and Data Protection in Mind
Powered by Monetbil Gateway
Professional Verification Reports Delivery
WhatsApp-Enabled Verification
Digital Verification Platform
MTN & Orange MoMo Accepted
Operating Across Cameroon
0
Hour turnaround
on every file
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Why 24 hours? We call references, verify documents, confirm the GPS workplace and deliver your complete Tenant Verification Report usually within 24 hours of receiving all required documents from the applicant.
5
Verification checks
per tenant
Tap to see checks
The 5 Checks We Run: 1. Identity & ID Verification
2. 3-Month Income History
3. Previous Landlord Call
4. Workplace GPS Confirmation
5. Defaulters Registry Cross-check
0 CFA
Cost to landlords
for basic vetting
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How is it free? The 10,000 CFA fee is paid entirely by the tenant. As the property owner, you receive the full verified Tenant Clearance Report at zero cost to you.
1st
Automated system
of its kind in Cameroon
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What makes us first? SecureRent CMR is the first platform in Cameroon to deliver fully digital, automated background checks for residential rental properties.
The Real Problem

Helping Landlords Make Better Rental Decisions

⚠️ The Real Reason Bad Tenants Keep Choosing Your Property.

Every landlord hopes the next tenant will pay on time and take good care of the property. Unfortunately, appearances and paperwork alone do not always tell the full story. Many landlords only discover problems after the tenancy agreement has already been signed. SecureRent CMR helps reduce that uncertainty by verifying key information before you make your rental decision.

Why verification matters before signing a tenancy agreement:

Every rental decision should be based on verified information, not guesswork. Better information leads to better rental decisions.
“

A tenancy agreement is an important commitment for both the landlord and the tenant. Taking time to verify key information before signing can help reduce misunderstandings and support more informed rental decisions. Our goal is to provide a structured verification report so you can proceed with greater confidence.

”
Property Owner Benefits

Why Property Owners Choose SecureRent CMR

Our process is 100% FREE for landlords because the tenant pays the small screening fee to show they are serious. We do all the hard work to ensure you receive the full report before you sign anything, so you only sign tenancy agreements with safe, high-quality individuals.

1. Professional Tenant Information Verification

We organize and verify the information submitted during the tenant application process, helping you review applicants with greater confidence.

2. Faster Rental Decisions

Receive a structured Tenant Verification Report before signing a tenancy agreement, so you can make informed rental decisions without unnecessary delays.

3. Greater Peace of Mind

Reduce uncertainty by reviewing verified information instead of relying only on documents or verbal claims provided by applicants.

Your Risk Exposure

How much can one bad tenant actually cost you?

A tenant who stops paying rent can costs you more than just missed monthly payments. You also lose time, deal with the stress of an empty house, and have to start searching all over again. Use the calculator below to see how much money an unverified tenant can actually cost you.

Your Monthly Rent (CFA)
Months tenant could go without paying:
2 months8 months18 months
Potential rent loss alone
640,000 CFA
Before legal fees, court costs, and empty-house months
640K
Without
SecureRent CMR
0 CFA
Your cost to use
our system
Contract Protection

Upgrade Your Tenancy Agreement

Many tenancy agreements used in Cameroon are copied from old templates or contain unclear terms. A well-structured agreement helps both landlords and tenants clearly understand their responsibilities from the beginning of the tenancy.

📜

Professional Tenancy Agreement Template

Replace outdated or incomplete tenancy documents with a professionally prepared agreement template designed for residential rentals. Your package also includes our Move-In Property Checklist at no additional cost, helping both parties record the condition of the property before move-in.

  • Clearer Rental Terms: A professionally prepared tenancy agreement helps both parties understand their responsibilities from the beginning of the tenancy.
  • Better Property Documentation: Includes a complimentary Move-In Property Checklist to record the condition of the property before the tenant moves in.
  • More Organized Records: Keep your tenancy documents clear, complete, and easy to reference throughout the rental period.
5,000 CFA Per Agreement Fix
Get Upgraded Tenancy Agreement
The Tenant Clearance Report

SecureRent CMR

Official Clearance Report

LIVE
1. Tenant Identity Check ✓ ID VERIFIED
National ID matches Mobile Money account name.
2. Stated Income History ✓ EARNINGS STABLE
3-Month income consistency confirmed via independent employer callback.
3. Previous Landlord Reference ✓ POSITIVE HISTORY
Prior property owner confirms zero default history and peaceful tenancy.
4. SecureRent Default Registry ✓ NO ADVERSE RECORDS
No past rental defaults or outstanding debts flag found in our database.
✓

PASSED & APPROVED

Low Risk Profile • Secure for Rental Tenancy

Get Report →

What is the "Clearance Report"?

The Clearance Report is a live digital tenant verification report issued after the SecureRent verification process has been completed. It is made available to both the property owner and the tenant before a tenancy agreement is signed. It helps reduce uncertainty by presenting verified information in one structured report, helping landlords and tenants make better-informed rental decisions. The report summarizes two important verification areas:

  • ✔Verified Income Information: A summary of the identity and income information reviewed during our verification process.
  • ✔Previous Rental Reference: Feedback collected from the applicant or tenant's previous landlord where available as part of our verification process.
For Property Owners: When a tenant completes the SecureRent verification process, you receive access to their Clearance Report through a secure verification link. The report summarizes the information reviewed during screening, allowing you to assess the applicant before signing a tenancy agreement. Always confirm that the verification date is still valid before relying on the report.
For Verified Tenants: Your Clearance Report demonstrates that you completed SecureRent's verification process. It allows you to present verified information in a professional format, which may help property owners make faster and more confident rental decisions.

Protecting Your Rental Property

Many property owners ask: "If SecureRent verifies the tenant, do I still need to collect my Caution Fee?" Yes, Tenant verification and a security deposit/caution fee serve two different purposes, and both remain important parts of a well-managed tenancy. Here's why both matter:

Income Verification

Our verification process reviews the tenant's submitted information to help you make a better-informed rental decision before signing the tenancy agreement.

Property Damage Protection

A security deposit/caution fee helps protect against damage to the property or other obligations outlined in the tenancy agreement. Verification does not replace the need for an appropriate deposit.

Complimentary Resource: The Free Inventory Checklist

To help document the condition of your property, every verified tenancy includes our complimentary Move-In Property Checklist at no additional cost. Completing the checklist together before move-in creates a written record of the property's condition at the start of the tenancy which helps reduce disagreements over damage when the tenancy ends.

Pricing

Our Simple Service Tiers

No hidden fees. Every price is flat and clear before you agree to anything.

For Tenants

Standard Vetting

Cost to Landlord: 0 CFA

The tenant pays a small 10,000 CFA fee to show they are serious. You pay nothing.

  • Identity verification using an approved government-issued ID.
  • Review of income information submitted by the applicant.
  • Previous landlord reference verification where available.
  • Workplace location confirmation where applicable.
  • Digital Clearance Report issued after verification.
  • Complimentary Move-In Property Checklist included.
Choose Standard
For Landlords
Refer 3 Landlords, Get Your Next Year FREE

Premium Protection

25,000 CFA / Year

Designed for property owners who want additional administrative tools alongside our standard tenant verification service.

  • Includes everything in Standard Vetting.
  • Secure digital storage of tenant verification records during your subscription period.
  • Automated monthly rent reminder messages sent by SMS or WhatsApp directly to your tenant every month.
  • Access to our directory of independently verified maintenance professionals/technicians.
Full Transparency: The 25,000 CFA annual subscription covers SecureRent CMR's premium administrative features and verified technicians call list. SecureRent CMR does not provide property management, rent collection, legal services, or repair services. Any work arranged with third-party professionals is a separate agreement between you and the service provider.
Activate Premium
Corporate
PROPERTIES & CORPORATE AGENCIES

Enterprise Hub

Custom Volume Pricing

For real estate agencies, multi-unit developers, and diaspora property managers who handle multiple properties at once.

  • Volume tenant verification for agencies and property portfolios
  • Dedicated account support.
  • Flexible pricing for high-volume clients.
  • Customized onboarding for organizations.
Request Custom Quote
The Defaulters Registry

Tenant Default Registry

If a tenant leaves outstanding rent or causes serious tenancy issues, you can submit a report for review. Where appropriate, verified records may be considered during future SecureRent verification checks to help property owners make better-informed rental decisions.

Step 1: Report for Free

Send us the tenant's name, identification details, and any supporting documents relating to the tenancy. We review every submission before any record is added. Unsupported or incomplete reports are not accepted.

Step 2: The Network Effect

If the individual later applies through SecureRent, our team reviews any verified records already on file as part of the new verification process. Previous verified information may be included in the Clearance Report where relevant.

Step 3: Accountability

We notify you when the person has been flagged in our system. If the matter is later resolved, the individual may apply for a review. Once appropriate supporting evidence has been verified, the record will be updated in accordance with our review process.

Report a Defaulting Tenant
Registry Clearance

Were You Listed? Here Is How to Clear Your Name.

Mistakes happen. Situations change. If your name appears in our registry and you believe the matter has been resolved, you may request a review. We examine the evidence submitted by both parties before updating any record.

1. Settle Your Debt

Resolve the outstanding tenancy matter directly with the property owner. This may include unpaid rent, agreed repair costs, or any other obligations under the tenancy agreement.

2. Submit Proof

Submit documents showing that the matter has been resolved. This may include payment receipts, bank or mobile money confirmations, or written confirmation from the property owner.

3. Pay Administrative Fee

Once the review is complete, an administrative review fee may apply. If your application is approved, your SecureRent record will be updated to reflect the outcome of the review.

Clear My Name
Questions & Answers

We know what you are thinking.

These are the real questions people ask before they trust something new. We answer them honestly.

How do I know SecureRent CMR is a genuine business?
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A fair question, and we respect that you are asking it. SecureRent CMR is a registered business operating in the Southwest Region of Cameroon, with a listed address on the Limbe Road-Mutengene-Tiko Road, South West Region, Cameroon. In-person consultations are available strictly by scheduled appointment. When you send a message to our WhatsApp line (+237 678 467 300), our intelligent verification system guides you through the process, and for any situation that needs a human decision, our team reviews it personally. On the payment side, every transaction goes through Monetbil, a fully registered Cameroonian fintech platform, which means your money is processed by a recognised, regulated company. We are not asking you to trust us blindly. Start by sending a WhatsApp message. See how we work. Then decide.
I have been renting out my house for 10 years without this. Why do I need it now?
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If your experience has been trouble-free for 10 years, that is genuinely good. But the rental market is changing. More strangers are moving into cities. The person at your door today is not someone your neighbour can vouch for. The risks are different now and bad tenants have also become smarter. They know exactly which landlords check and which ones skip the process. Those who skip are the ones they look for. You have protected yourself by instinct for a decade. We simply give that instinct a system to work with.
What if the tenant pays 10,000 CFA and still gets a failed result? Is that fair to them?
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Yes, and here is why: the fee covers the cost of doing the verification, not the result of it. When you go to see a doctor, the consultation fee does not change based on whether the news is good or bad. We invest real time and effort calling previous landlords, checking income history, verifying GPS locations, and reviewing documents. A Green Light result protects the landlord. A Red Light result also protects the landlord. Both outcomes have value. This is made clearly known to every tenant before they pay.
How do I know you actually call the previous landlord and do not just make something up?
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Our entire business depends on the accuracy of our reports. Beyond that, we call the phone number the tenant themselves provided, a number they submitted, not one we chose. We compare the information provided by the applicant with information obtained during our verification process. If significant differences are found, the application is reviewed more closely before a report is issued.
What if the tenant has never rented a house before and has no rental history?
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A first-time renter is not automatically a red flag. In these cases, we place greater weight on their financial verification: three months of income stability, mobile money history, a reliable guarantor or next of kin, and their workplace location. A person renting for the very first time, with a clear and consistent income and a solid guarantor, can absolutely receive a Green Light. The report always gives the landlord the full picture so they can make an informed decision.
Is my tenant's personal information safe with you?
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Completely. Applicant information is stored securely and is only used for the SecureRent verification process. We do not publish personal information publicly or sell customer information to third parties. Access to verification records is limited to authorised personnel involved in the verification process.
Can a clever tenant fake their documents and still pass the check?
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No verification system can guarantee that every false document will be detected. For that reason, SecureRent does not rely on a single document. We compare information from several sources during our verification process. Where important information cannot be confirmed or appears inconsistent, the application may require additional review before a report is issued.